2 Jobs in Los Banos, CA
City of Los Banos is Hiring a Public Safety Dispatcher Near Los Banos, CA
To receive and transmit emergency and non-emergency calls from the public for police, fire and other City services; to prioritize calls and dispatch police, fire, or other emergency units as appropriate; to process and maintain a variety of departmental reports, records and files; to search inmates; and to monitor and assist in jail operations.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from the Dispatch Supervisor and/or Police Administrators.EXAMPLES OF ESSENTIAL DUTIES
Duties may include, but are not limited to, the following:
- Reliable and dependable attendance and punctuality.
- Receive emergency and non-emergency calls from the public requesting police, fire, or other related services; determine nature and location of emergency; determine priority and dispatch emergency units as necessary and in accordance with established procedures; coordinate emergency calls and relay information and assistance requests involving other law enforcement agencies.
- Use a computer-aided dispatch (CAD) system to enter calls for service/radio traffic and monitor real-time status of situations.
- Maintain status and contact with all units on assignment and monitor radio frequencies of outside public safety agencies.
- Enter, retrieve, and update information from teletype networks, including the California Law Enforcement Telecommunications System (CLETS) related to wants and warrants and vehicle registration.
- Perform a variety of clerical duties including typing police reports, entering and retrieving data relating to confidential information about persons and property, confirming warrants, entering teletypes, clearing, locating and entering records.
- Monitor closed circuit television system and alarm panel.
- Search inmates, perform jail checks and feed prisoners.
- Update manuals to ensure accuracy and compliance with State and Federal laws.
- Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
- Train newly assigned personnel.
- Provide testimony in court related to assigned duties.
- Perform other related duties as assigned.
Knowledge of:
- Operations, services, and activities of a modern public safety telecommunications and dispatch center.
- Call taking and dispatch techniques and protocols used in public safety telecommunications and dispatching activities.
- Customer service principles and practices.
- Principles and practices of record keeping and filing.
- Correct English usage, spelling, punctuation, and grammar.
- Modern office procedures, methods, and computer equipment.
- Principles and practices of work safety.
Ability to:
- Communicate clearly and concisely, both orally and in writing.
- Answer and prioritize calls for emergency services and dispatch appropriate units in response.
- Perform multiple cognitive and manual tasks simultaneously.
- Effectively communicate and maintain composure with and elicit information from upset and irate citizens.
- Intermittently review documents related to dispatching operations; observe, identify and problem solve incidents while dispatching, remember, understand, interpret and explain operational policies and procedures to the public and staff.
- Operate dispatch, teletype and other computer programs and equipment related to public safety communications and records.
- On a continuous basis, sit at desk/console for long periods of time; intermittently, twist and reach office equipment; write or use keyboard to communicate through written means; verbally give instructions to officers in the field; monitor and hear officer's responses over the radio; and lift and carry weight of 10 pounds or less.
- Remain calm, speak clearly, listen and determine appropriate course of action while dealing with multiple emergency situations
- Analyze situations and determine effective courses of action; learn to adjust quickly to changing situations and assign reasonable priorities to incoming calls.
- Interpret and apply laws, ordinances, and departmental policies and procedures.
- Preserve confidentiality of sensitive material routinely encountered as part of work assignment.
- Establish and maintain effective interpersonal relationships with co-workers and members of the public.
- Exercise independent judgment and work with a minimum of supervision.
- Operate a variety of office equipment such as a copier, calculator, computer and typewriter.
- Type at a speed necessary for adequate job performance (35 NWPM).
- Learn and effectively use standard broadcasting procedures.
- Safely and effectively search prisoners.
- Monitor prisoners in a jail setting and to perform emergency first aid.
- Work rotating shift assignments.
- Must be age eighteen (18) by date of application.
- Equivalent to completion of the twelfth grade.
- Possession of a valid California Class C driver license.
- Type at a speed of 35 NWPM.
- Must obtain a Basic Public Safety Dispatch Certificate issued by Peace Officer Standards and Training (POST) within one (1) year following hire date.
DESIRED QUALIFICATIONS
- Two (2) years of public contact experience (in person or over the telephone) demonstrating a general aptitude for working with the public in a multi-task environment
- Experience in a radio dispatching work setting.
Job Summary
Full Time
$54k-67k (estimate)
04/06/2023
05/30/2024
ciphron.de
50 - 100
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The job skills required for Public Safety Dispatcher include Customer Service, Communicates Effectively, Law Enforcement, etc. Having related job skills and expertise will give you an advantage when applying to be a Public Safety Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Public Safety Dispatcher. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Public Safety Dispatcher job description and responsibilities
The Public Safety Dispatcher provides dispatching services during emergency and routine assignments.
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A number of other organizations use dispatchers to respond to service calls, coordinate transportation schedules, and to organize the delivery of materials.
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Public Safety Dispatcher Dispatchers are responsible for monitoring all of the communications within a specific geographic area.
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Performs a wide variety of specialized duties involved in emergency communications; and performs related duties as assigned.
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Dispatchers should be able to work and collaborate with a variety of professionals, such as law enforcement, firefighters, paramedics and supervisors.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Public Safety Dispatcher jobs
Public safety dispatchers may also have to obtain certifications and attend additional training before or after they are employed by state or local governments to dispatch for police, fire, or emergency medical services.
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Effectively operate public safety radios, computer‐aided dispatch and records management systems, Automatic Vehicle Location programs, and other software applications and modern business equipment to perform a variety of work tasks
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Public Safety Dispatcher series are expected to possess the skills, knowledge, and abilities essential to the successful performance of the duties assigned to the position
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Dispatchers need the technological skills to use computers, software, radios and recording equipment.
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